Jeffco Parks & Open Space (JCPOS) is happy to share the following job posting for a Customer Service Representative – Fairgrounds & CSU Extension.
The Customer Service Representative (CSR) is responsible for assisting customers by providing basic and routine information and service in support of the Fairgrounds and CSU Extension offices. The ideal candidate performs a variety of general office support and receptionist duties including answering telephones, providing information, documenting calls, performing data entry, receiving inquiries and responding, assisting internal and external contacts, and resolving problems or referring inquiries to the appropriate personnel, taking payments, and checking-in plant and insect samples. The CSR will collaborate with the Fairgrounds Event Coordinator to ensure all event client needs are met including assisting with generating and processing client documentation. The successful candidate is an excellent communicator and follows established procedures to provide answers and/or handle customer needs, issues, and concerns as appropriate; establishes and maintains records; and composes and sends correspondence. This group is committed to creating a team dynamic that is person centered and offers the flexibility to thrive both personally and professionally.
This role offers the opportunity to collaborate and learn from a team of professionals and showcase strong problem-solving aptitude while working independently. This is a unique opportunity to support both the Fairgrounds and CSU Extension program in Jefferson County, building relationships with several departments and defining the culture that you want to work in.
Applications will be accepted until March 18th at 11:59p.m.
For more information and to apply:
External Job Posting Link: https://jefferson.wd5.myworkdayjobs.com/External/job/Golden/Customer-Service-Representative—Fairgrounds—CSU-Extension_R-9674