$2,398.00 – $3,726.00 Biweekly $62,348.00 – $96,876.00 Annually
Work for Arapahoe County – Colorado’s First in so many ways!
The Communications and Community Relations Manager is responsible for the management and coordination of all internal and external Open Spaces-related communication, including developing, coordinating and implementing marketing information, communication with a multitude of community and governmental agencies covering programs, initiatives, special projects, etc., public relations to include strategic planning to address core issues and areas of concern to the public, and education programs internal to the department and external to include community partners and governmental agencies.
The Communications and Community Relations Manager is a high-profile, professional level job in Communication Services serving the Open Spaces and Intergovernmental Relations department and on a daily basis will work closely with the Open Spaces Management Team with a focus on community outreach, education and Open Space Program recognition and branding.
Depending on qualifications, the anticipating hiring salary is $2,398 – $3,062 biweekly / $62,348 – $79,612 annually.
Arapahoe County offers a competitive and comprehensive benefits package that includes medical, dental, vision, retirement, vacation, sick, 12 public holidays, and more! Please follow the link to review!
The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. The County reserves the right to modify or change the duties or essential functions of this position at any time.
- Serves as the information resource and conduit to a variety of groups, such as citizens, employees, news media, community and neighborhood groups and state and local agencies and will manage the internal and external communication, community outreach and branding for the Open Spaces and Intergovernmental Relations Department.
- Serves as a spokesperson for Open Spaces and provides recommendations to the Open Spaces Management Team on high profile and day-to-day issues as they relate to public information and communication strategy; recommends responses to emerging and urgent communication issues; trains department management team on media and public relations issues.
- Develops, implements, and oversees internal and external communication plans and strategies; prepares content for and/or design of newsletters; E-newsletters, develops and manages web and social media content in conformance with County Communication Services Guidelines.
- Plans, organizes, and implements logistics of press events and media relations that support communication initiatives of the department; coordinates events with public and private sector agencies, businesses, and community groups; serves as departmental spokesperson.
- Develops and distributes media releases, media advisories, news releases, newsletters, informational brochures, speeches and other materials to alert public of departmental programs, events, and services in conformance with department guidelines and Communications Services guidelines.
- Interacts with Commissioners, Elected Officials, Open Space and Trails Advisory Board members, as well as special district and other partners with regard to community meetings, media events, special events, and prepares scripts, key messages and talking points.
- Provides exceptional customer service to those contacted in the course of work.
- Other related duties may be assigned.
Skills, Abilities and Competencies:
- General theories, principles and practices of marketing, crisis communication, advertising, public relations, brand management and community engagement and outreach.
- Planning, developing, and coordinating comprehensive local government public relations, communications, and media relations programs.
- Correct English grammar, vocabulary, spelling and punctuation, as well as advanced knowledge of Associated Press style.
- Emerging trends and best practices of public relations, marketing, communication, social media and community outreach.
- Techniques of publication preparation and design of brochures, displays and visual aids.
- Principles and practices of composing and editing informational material.
- Best practices in employee engagement, internal communication and change management communications.
- Effectively communicating with general public and media.
- Cultivating positive relationships with a variety of stakeholders, including elected officials, advisory board members, city and park and recreation district counterparts, County staff and visitors.
- Making oral presentations
- Producing collateral materials, such as videos, program handouts and fact sheets for a variety of audiences.
- Writing and editing, including excellent spelling and grammar skills.
- Developing and updating web sites using content management system software.
- The effective use of social media tools and analytics.
- Establish and maintain effective working relationships with co-workers, peers, elected officials, Board of County Commissioners, department directors, vendors and citizens.
- Organize and prioritize multiple projects, meet required deadlines and handle more than one project simultaneously.
- Make and be accountable for high level decisions regarding complex issues and projects.
- Analyze and evaluate information from a strategic perspective.
- Evaluate and recommend courses of action to department management on issues related to the department’s communication strategy.
- Take digital photographs.
- Organizing a program or event.
- Establishing Focus
- Fostering Teamwork
- Managing Change
- Managing Performance
- Attention to Written and Oral Communication
- Interpersonal Awareness
- Influencing Others
- Building Collaborative Relationships
- Customer Orientation
- Analytical Thinking
- Stress Management
- Results Orientation
- Intellectual Curiosity
- Strategic Thinking
Education and Experience:
- Bachelor’s degree in public relations, communications, marketing, journalism, or closely-related field
- Five (5) years progressively responsible experience in the areas of communications, marketing, public relations, journalism and/or social media.
- Experience with desktop publishing, website design, graphics programs, social media and web content management software is required.
Preferred Education and Experience:
- Bilingual Spanish language skills
- Experience working with Open Spaces or Parks and Recreation programs
- Experience in Environmental Education; Visitor Services
- Experience in Community Outreach with a Parks, Trails, or Open Space focus
- Supervisory or project management experience is desired.
Pre-Employment Additional Requirements:
- Must successfully pass pre-employment testing which includes an acceptable motor vehicle record and background check.
- Possession of a valid Class "R" Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
- Position is deemed essential and incumbents must be available for winter storm and other emergency events and available to work on-call on an occasional basis including evenings, holidays and weekends.
- Work locations and facilities are subject to change based on business need.
No direct supervision exercised. This position will manage large communication and community relations projects including oversight of support staff assigned to the project (project based).
Work is generally confined to a standard office environment.
The following are some of the physical demands commonly associated with this position.
- Spends 75% of the time sitting and 25% of the time either standing or walking.
- Occasionally lifts, carries, pulls or pushes up to 25 lbs.
- Occasionally uses cart, dolly, or other equipment to carry in excess of 25 lbs.
- Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
- Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
- Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
- Visual capacity enabling constant use of computer or other work related equipment.
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.